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Strategy Manager, Money Transfer/Credit - Global

  • London, Greater London, United Kingdom

Job description

A bit about us, and how we’re different

Digital Disruptions is a boutique US-based strategy and design innovation consulting firm focusing on fintech and digital financial services (DFS) in emerging markets. Since our founding in 2014, we’ve been re-thinking, and re-doing, how fintech consulting works in emerging markets. [Read more about our unique traits]. What's more, we’ve been trusted by top-tier firms in public sector (e.g., World Bank, International Monetary Fund, United Nations, World Economic Forum) and private sector (e.g., Vodafone M-Pesa, Mastercard, VC-backed start-ups) alike. [See our past engagements.]

Our mission is to apply and adapt best-in-class innovation tools, methods, and mindsets to the fintech sector. By taking a start-up style approach that fuses analytical and creative thinking, we work diligently, yet swiftly, from research and design to build and launch phases. This creates tangible progress for our clients and meaningful outcomes for the people and communities they serve.

What we're looking for

We're seeking a mid-level Strategy Manager, ideally based in London, Paris, or Amsterdam, focusing on both the Money Transfer and Credit industries. You will help drive the growth of digital products for our private and public sector clients, mainly in Asia and Africa.

You’ll infuse a keen strategic lens across our engagements. This involves overall framing of client engagements to ensure not only we are solving the “right” problem for them, but also using the most appropriate methodology given its organizational capabilities, desired timelines, and budget parameters. It also means you’ll provide strategic rigor, connecting disparate pieces of information (e.g., from public reports and stakeholder interviews to transactional data and customer survey results) to come up with initial hypotheses and/or preliminary recommendations. You’ll also have the professionalism and confidence to interact and present to public sector and private clients around the world, whether through business development proposals or final reports.

You should have a passion for social impact, experience in fintech, and a fascination with emerging markets. On one hand, you should be ​proactive and self-motivated to work independently; on the other, you’ll work collaboratively with cross-functional subject-matter experts in different time zones. Most importantly, we are looking for someone who is both a strategic thinker and doer, with a strong bias to action and urgency.

What you'll be doing

As a Strategy Manager – Money Transfer/Credit at Digital Disruptions, you will work on a wide variety of exciting, meaningful projects in Africa, Asia, and Latin America, such as:

  • Run market scan, competitive pricing analysis, and financial projections to develop pricing and promotions for a bank’s new remittance product to SE Asian corridors.
  • Create analytical frameworks and synthesize data on innovative SME lending products in Latin America to inform multi-million dollar decisions for a large institutional investor;
  • Participate in a week-long design sprint to boost adoption for agricultural payment products for farmers in West Africa;
  • Helping draft business development proposals and pitching to client executives in public and private sectors.

Projects last anywhere from two weeks to two years, and you'll often be involved in two to three projects at a given time. You'll work closely with our Head of Product and as part of a broader team of specialists in product, marketing, project management, and data analysis, depending on the engagement.

What the role offers

You’ll have the opportunity to work on innovation projects which have the potential to impact people's lives, predominantly low-income individuals and SMEs in developing countries. We engage with several top-tier clients at the forefront of the fintech sector and work on a wide variety of interesting engagements.

As a boutique consultancy, you’ll directly contribute to the growth and overall direction of the firm, and be the main lead for our Europe-based clients. We’re fast-paced, yet down-to-earth, and eager to make a lasting impact. And most of all, we have a good time doing it; we take our work seriously, not ourselves.

While the role is primarily based in London, Paris, or Amsterdam, we are a remote-first business, so unless you have an assignment in a specific location, you can choose to work from anywhere you wish. Moreover, the role can be either near full-time (~75%, leading to 100% full-time if desired) or full-time from the start. We trust our colleagues to get their work done how they see fit: we have neither office hours nor office politics.

As part of our consulting engagements, you will have the possibility to travel for 1 to 2-week engagements roughly every quarter to markets in Africa and Asia (though only when covid-19 conditions are deemed safe).

We offer competitive remuneration with bonuses and are big proponents of work-life balance, including parental leave and generous paid time off. We see every team member’s professional development as a priority: there are numerous opportunities to grow with the firm, while learning from talented colleagues who are also genuine experts in their subject-matter areas.

Job requirements

Sound interesting? You should have:
  • 4 to 6 years of solid, hands-on experience working in strategy, either at a top-tier consultancy or in industry (company or start-up);
  • Deep domain knowledge of money transfer or credit industry (e.g., stakeholders, processes, value-chain, technology, business models, trends) acquired through the private sector or consulting engagements directly with it;
  • Excellent business acumen complemented with strong quantitative and problem-solving skills, including data analysis, financial modelling, and hypothesis framing;
  • Experience in synthesizing information (e.g., public reports, survey data, competitive trends, stakeholder interviews) and designing concise PPT slides or Word documents;
  • Strong executive presence and communication skills, as well as the ability to present ideas and recommendations to senior client executives;
  • Excellent verbal and written skills in English.

It would be a bonus if you also had:
  • Professional experience in multiple markets in Africa, Asia, and/or Latin America;
  • Working proficiency in French. (Portuguese, Spanish, Swahili, or Arabic also a plus.) ​

Please note that due to the volume of applications received, only shortlisted candidates will be contacted. We also encourage you to sign up for our Associate Consultant network as other project-based opportunities arise.


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